5 Best Niagara Falls Internet Providers

People that are moving out of their homes to a new location should always be aware of the things that they need to handle when they move. One of the everyday things that always comes to mind is the Internet connection. Let’s be honest, today; you can’t avoid having this type of service at your home.

So if you are searching for the right provider in Niagara Falls, Ontario, you have quite a few options. The ones that we checked are: Cogeco, oxio, VMedia, TekSavvy and Diallog Telecommunications. Knowing what they offer is essential so you can make a right decision for your home. Let’s continue and find out what these providers have to offer in terms of services and products.

MovingWaldo’s list of the 5 best Internet Providers in Niagara Falls

What is MovingWaldo?

MovingWaldo is Canada’s #1 Free Moving Concierge Service. Since 2016, we help millions of Canadians tackle moving tasks in minutes. We care to take the stress away from moving by offering free tools, tips and tricks and referral of service providers that you can trust. MovingWaldo is everything moving under the same roof!

How are Internet services providers selected?

All Internet services providers listed are selected carefully from the best companies on the market. We care to help you through the maze of information the web provides about this industry. You will certainly find the perfect match for your Internet need! 

Cogeco was launched in the 50s, and at the beginning, only focused on radio. They then began offering cable television as well, and now Cogeco offers various telecommunication services to Canadians, including Internet. As the second-largest cable operator in Ontario, they have an impressive range of capabilities. But what Cogeco is best known for is their excellent customer service. Cogeco is proud to provide 100% local support and to play an active role in the communities they serve. 

What services are offered by Cogeco?

Internet : Cogeco uses fibre technology to provide ultrafast and reliable Internet service. They offer a range of packages for all users, with Internet download speeds of up to 1 Gbps. All their packages come with award-winning security services, technical support and a powerful Wi-Fi AC modem. 

Television : Cogeco offers several TV packages, including flexible ones where you choose which channels you want included. You can either create your own package by selecting up to 40 channels, or choose one of their pre-made packages with popular channels already selected. A basic package is also available if you just want local and regional channels. 

Home Phone: Cogeco offers 3 Home Phone packages. You can choose a basic package, or one that includes up to 5 calling features and unlimited long distance calls. Either way, you get unlimited local calling and the option to keep your current phone number.

IPTV: Cogeco has recently launched EPICO, a new entertainment service that will transform the way we watch TV. Powered by innovative Wi-Fi technology and packed with advanced features, EPICO allows you to customize your entertainment experience like never before. You can watch your favourite channels and on-demand content wherever and whenever, using your TV, your computer, or your mobile device, thanks to a dedicated website and app. Streaming platforms such as Netflix® are also integrated to offer you a complete and simplified watching experience, all from one interface.  Discover the new EPICO service here.

It is possible to check the availability of the service directly on Cogeco‘s website.

oxio offers Internet services in Ontario. oxio claims to distinguish themselves considerably from other Internet service providers in the province, major or smaller industry players, because of its clear and straightforward service offer, 100% focused on the client and its needs. oxio’s philosophy is based on having no short-term promotions, hence avoiding a surprise rate increase when the promotion comes to an end. They have fair and accessible pricing, and customer support makes sure to provide their customers with friendly guidance towards the best possible plan for them. Look to know if oxio is available in your region here.

What services are offered by oxio?

Internet : All Internet plans include high speed, limitless and stable Internet connection. There are four available plans, starting from as little as 48$ per month (speed of 30 Mbps), going up to 79$ per month (speed of 300 Mbps). The eero 6 router and modem are included with each plan, and all downloads are unlimited at all times.

Pros

  • 60 days satisfaction guarantee or money back
  • No contract
  • Free installation
  • Modem and eero 6 router included
  • Free long distance calls all across Canada

Cons

  • Service not available everywhere in Ontario
  • Only offers Internet services

VMedia is Canada’s leading independent telecom and broadcasting company, offering unlimited Internet, TV, Home Phone, and Home Security service, and is available coast to coast. They offer the most affordable prices, the best choice and flexibility, and excellent customer support. VMedia is recognized as an innovation leader in the industry, and was the first to launch numerous consumer-friendly service features, including being the first company to offer all unlimited internet plans and no contracts with any of their services. With VMedia, you can even use your own modem.

What services are offered by VMedia?

Internet : VMedia’s high speed and reliable internet service is available in a range of plans and speeds to suit every household budget and bandwidth need. All of VMedia’s internet plans are unlimited, with no data caps and no extra monthly overage charges, so you can surf, stream, download and more, without ever having to worry about any extra charges. Their customers can choose fast, unlimited home internet, selecting Cable or DSL plans, depending on their network preferences. From low cost FTTN 15 to high speed, competitively-priced Cable 300, VMedia provides the best value for your home internet solution.

Television : VMedia is a pioneer in live TV streaming and IPTV technology, offering over 200 channels in low cost ‘build your own’ TV packages and “a la carte’ options, so you can customize your channel lineup. Watch VMedia TV with their VBox or stream VMedia TV with your preferred streaming device by downloading the VMedia TV app on Amazon Fire, Apple TV, iOS, Android TV and Roku, Watch all the top shows, hit movies, latest news, exciting sports, and more. Check out VMedia’s free TV offer here.

Home Phone : The company offers 2 great Home Phone Plans; Unlimited Canada & US or Unlimited World. Both plans come with unlimited calling and a great selection of 15 features such as 3-way calling or call transfer. And you can keep your current phone number. With VMedia’s Home Phone app, you can save on your mobile long distance charges and extend your plan and its long distance advantages to your smartphone. Finally, VMedia Home Phone operates with high quality VoIP technology to provide you the best experience.

Home Security : With VMedia Protect, you have access to an advanced, wireless home security system that comes with professional monitoring to ensure your security 24/7, whether you are home or not. With their mobile app, it is easy to monitor your system and manage your alerts. You can also receive notifications in case of any event or emergency. With a team of professionals, VMedia Protect makes sure you and your family are always safe.

Note that the availability of the packages may vary from location to another. You can check the availability of the services directly on VMedia’s website.

Pros

  • Available across Canada
  • Competitive pricing
  • Easy online sign up
  • No contracts

Cons

  • VoIP 911 has certain limitations versus traditional 911 *

*VoIP 911 has certain limitations versus traditional 911. For more information on the limitations, we invite you to contact VMedia.

Why choose this Internet Service Provider?

VMedia is available across the country, offering low prices, great value and no contracts. The company therefore ensures that their internet and other services are affordable, and also accessible to everyone. 

VMedia also plays a major role fighting for fair competition and fair pricing so consumers across Canada can enjoy high speed internet services at the low prices they deserve. The company continues to focus on this important consumer advocacy role, with ongoing lobbying efforts with the CRTC and the federal government to encourage a fair and more transparent market for internet and other services.

TekSavvy was founded in 1998, and it is a Canadian telecommunication company based in Chatham. It was one of the fastest-growing businesses, according to the Canadian Business Magazine’s Profit 100 list, and in their 20 years plus of activity also got different awards for their excellent services. They focus a lot on their customer’s needs and have great support.

What services are offered by TekSavvy?

Internet : their Internet doesn’t have any commitments or hidden fees. If you are a heavy user and need fast speeds, their top plan has a download speed of 100 Mbps. This is more than enough for downloading big data and keeping multiple devices connected. If you are a light user, then it is better to go for the starter plan with a download speed of 15 Mbps.

Television : TekSavvy has cool TV features to offer to its clients, and probably one of the best is the look-back that helps you see the last 30 hours of programs that previously aired. Their TV basic plan has more than 25 HD channels, and if you need more, you can just add different themes on top of it. Choose from lifestyle, kids, news, or entertainment to create your unique pack.

Home Phone : for the home phone plans, you can choose from a few. All have an unlimited local calling and certain features. Call forwarding and call rejection are included in all plans. However, if you need long distance minutes, only the top plan has unlimited North America long distance calls available. For the rest of the plans, you will have to pay a certain fee, or you get limited minutes.

It is possible to check the availability of the service directly on TekSavvy’s website.

Enjoy reliable high-speed Internet plans with Diallog Telecommunications. Based in Toronto, Diallog has been providing a full suite of telecom services to Canadian residences and business customers across Canada for over 20 years. Whether you’re gaming, surfing, streaming or socializing, they’ve got an unlimited home internet plan to suit your needs–and their service packages include use of a supplied modem so no need to rent or purchase. Diallog’s personalized approach to customer service is sure to leave you in good hands. 

What services are offered by Diallog Telecommunications?

Internet: Like most providers, the plan you’ll be eligible for will typically depend on where you’re located. Unlimited home internet plans starts at $30 and Diallog uses many different technologies to bring the Internet to your home. This means they can either use cable or DSL, depending on what is available at your address. DSL speeds start at 15 Mbps and go up to 50 Mbps. If cable is available at your address, speeds start at 5/1 Mbps and go up to 150/15 Mbps. All of their plans have unlimited usage and no extra metering.

Homephone: If you subscribe to Diallog Internet, you receive 3 months of service for free, then pay $10 a month for unlimited in Canada or you can opt for an unlimited plan in North America for only $15 a month.

Business: Diallog has been providing telecom solutions for small and medium-sized businesses for many years. Whether you need Internet services or a business phone system, Diallog has access to all carriers and products, so they can provide you with the best rates and resource management, regardless of your location. All activations receive a dedicated account manager.

Pros

  • Free Modem Rental
  • 50% off Installation
  • Unlimited Usage
  • $40 Referral Discount

Cons

  • Residential packages and prices not shown on website

Why choose this Internet Service Provider?

Diallog offers a variety of service packages at a very good price. Their unlimited plans are fast enough to support multiple devices in your home and new customers will receive 50% off the one-time installation fee. Plus, no contracts, metering or extra costs for your usage.

Special Mentions

Moving is often synonymous of stress, long administrative tasks and a significant waste of time and money. MovingWaldo helps you solve all these problems in just a few clicks! After some shameless self-promotion, we invite you to discover our free moving tools available to all.

  • Update your address on all your accounts
  • Connect the Internet, TV and phone.
  • Secure home and auto insurance
  • Find resources, checklists and more.

We bring together more than 700 organizations across Canada with a single and simplified form.

Other Internet Providers in Ontario

Frequently Asked Questions about Internet

Do all Internet service providers offer unlimited Internet?

Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).

In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.

Do I have a penalty if I cancel my Internet contract?

If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.

So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.

How do I cancel my Internet service provider?

To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.

Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.

Do alternative Internet service providers offer good Internet speed?

First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.

How much should I pay for Internet per month?

Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.

To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.

You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.

What Internet speed do I need for:

  • Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
  • Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
  • Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
  • Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
  • A student apartment: 6.0 Mbps or higher
  • A family: 12-25 Mbps depending on the family size.

Will someone need to come to my house if I switch Internet service providers?

After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.

A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.

Why do people buy their own modem?

Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.

Why moving is a good time to switch Internet Service Provider?

Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.

When choosing an Internet Service Provider, you should take into consideration:

  • The speed
  • Availability
  • Upfront and monthly costs
  • Bundle offers
  • Reliability of your new Internet Service Provider

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