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The Best Internet Providers in New York

Published on: August 23, 2022
by: Mathieu Paquette

There are various internet providers in New York, and it’s not always easy to find the right one. These providers offer different package deals on the internet, telephone connectivity, and television streaming services depending on each user’s needs, expectations, and online activity. There are different speeds available for each use, which is determined by the actual internet usage as well as the number of devices connected.

Read this guide to better understand the internet and TV technologies available in US

Where available, there are advanced services offered by service providers that have fiber-optic networks and satellite enhanced connections. With the customer’s needs coming first, user satisfaction is the top priority for each user’s package deals. Flexibility, choice, and adaptability are what set apart each service provider. To help you find the best internet provider in New York, keep reading.

MovingWaldo's list of the Best Internet Service Providers in New York

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Spectrum

18552438892

Services offered

Internet: Spectrum provides different tiers of internet service that serve each specific user’s needs and expectations. Their speeds vary from the Everyday Low Price to Basic, Standard, Turbo and even the Extreme and Ultimate tiers. Through these classifications, they are able to serve all kinds of users in the market. They also have free internet service for qualifying families in low-income areas that were launched in 2020 to assist in remote learning and working.

Television: Spectrum provides cable television services in three tiers depending on the user’s needs. The Select tier offers over 125 channels, the Silver tier offers over 175 channels, and the Gold tier offers over 200 channels. There are also different channel combination options through their Choice, Stream and Essentials categories. You can access any of these through Spectrum’s apps on Roku, Xbox One, Apple TV, iOS, Android device, internet browser and most streaming devices.

Home Phone: Spectrum offers home phone or landline telephone services, also known as Spectrum Voice. They use a telephone cable modem to offer this service, either by itself or in combination with the household’s main cable modem. Users enjoy unlimited local and long-distance phone calls in the United States, Canada, Puerto Rico, Mexico and the Virgin Islands. There are also other additional features such as voicemail, E911 access and even Caller ID.

Internet connection type

Why Spectrum is recommended by our expert

Spectrum was established in 2014 as a trademark of Charter Communications who have been servicing America for over 20 years. They market consumer and commercial cable services, including internet, telephone and other wireless services. They even service 30 million Americans in over 40 states. You can be sure your getting top notch internet with Spectrum.

Optimum

18007355379

Services offered

Internet: Optimum offers fast internet speeds of up to 940 Mbps.There are also 4-speed tiers available for users. All depending on the kind of package that each user sees as benefitting to their needs and expectations. There is also the option of low-cost broadband options for users who qualify, such as users under a certain pay grade.

Television: Optimum TV offers cable television services in three different tiers. The Core tier offers over 220 channels to users. The Select tier offers over 240 channels, including Starz Encore, to users. The third tier, Premier, offers over 420 channels, including HBO, Starz and Showtime. They provide various services, including on-demand streaming services that ensure that their users receive the best TV experience.

Home Phone: Optimum voice offers landline VoIP telephone services. This service uses a telephone cable modem. This is possible with the modem alone or combined into the households main modem box for the cable. With this, there are numerous call features available such as caller ID, call return, automatic call rejection, redial, voicemail and speed calling.

Internet connection type

Why Optimum is recommended by our expert

Optimum provides digital cable television services, telecommunication and home automation products and internet services all over the United States. Its home internet and streaming services have different packages that suit every user’s needs, expectations and type of internet usage.

Xfinity

18009346489

Services offered

Internet: Xfinity offers the largest gig-speed network available. Through their xFi Gateway modem plus router, you will have WiFi control and also advanced security which helps block cyber threats against the users in your home. They offer unlimited internet through their xFi Complete service. They do have a cap to their bandwidth for those who are not aboard the xFi Complete service tier.

Television: Xfinity offers live television, sports, music and streaming services all in one place. They are focused on providing users with a full-spectrum viewing experience. Xfinity’s TV service is of such a high quality that many businesses use it. In fact, they even have TV packages for restaurants, fitness centers, bars and retail shops. They also offer in-room entertainment for hotels and motels.They have numerous resources to ensure that they deliver quality and uninterrupted TV services.

Home Phone: Xfinity Voice provides landline telephone services for homes and offices. Xfinity voice allows users to communicate via the internet using VoIP but with a private network instead of an IP address which is public. This digital migration has several benefits, for example it uses E911 which allows 911 phone operators to automatically determine the source of the 911 call, therefore delivering service more effectively.

Internet connection type

Why Xfinity is recommended by our expert

Founded it 1981, Xfinity is dedicated to keeping up with the ever-changing digital world. They are even known as the largest supplier of cable internet access in the US. Xfinity offer various tiers of internet, TV, home security along with mobile and home phones. Xfinity internet is an excellent choice if you’re looking for a solid internet connection at home.

Verizon

18008374966

Services offered

Internet: Verizon has 100% fibre-optic internet and super-fast home internet plans to meet their users’ needs and expectations. Their users also get to do more with unlimited plans for streaming tons of shows, music, movies and sports.

Television: With Fios, Verizon is able to provide their users with TV plans that use the fibre-optic network. There are also no extra charges for local sports networks. With Fios TV, users can access more than 425 channels and even test the platform for free for 60 days.

Home Phone: Fios Digital Voice is Verizon’s advanced voice service that is based on an 100% fibre optic network. It has enhanced phone call features that give users control and flexibility when receiving and making calls. One extra advantage is the ability to manage your calls from any device using the My Verizon app.

Internet connection type

Why Verizon is recommended by our expert

Established in 1983 under Bell Atlantic, Verizon is known for their commitment to making your internet experience the best it can be. Their services are global but mainly based in the United States. Their range of services include the internet, cable television, landline services, mobile phones, digital television and IPTV. They are known in the market as America’s reliable network.

CenturyLink

18666420444

Services offered

Internet: CenturyLink offers high quality fiber internet that include a wide range of available speeds. CenturyLink is also expanding its Fiber Gigabit internet connectivity that can deliver internet speeds up to 940 Mbps in given areas. Plus, one can also connect multiple devices with the super-fast in-home WiFi.

Television: CenturyLink partners with leading satellite connectivity companies for live TV. This also includes on-demand streaming services. CenturyLink even has a DVR and voice remote, as well as a variety of features such as recording options. One can also choose to watch and stream shows on their smart device of choice.

Home Phone: CenturyLink’s home phone plans ensure that users receive reliable landline phone services with clear and crisp connections. They also offer local, long-distance and other services such as VoIP home phone plans that meet each user’s needs and requirements. Each package comes with features such as call waiting, call waiting ID, caller ID, 3-way calling, call forwarding, anonymous call rejection, call return, speed call and busy redial, all depending on the region.

Internet connection type

Why CenturyLink is recommended by our expert

Established in 1968, CenturyLink offers high-speed internet services, home phones and TV services to residential customers. They also have package deals for small businesses. CenturyLink’s other communication services include local and long-distance voice services, and cloud hosting.

Verification process

CTRC verification

We verify that the Internet service providers (ISPs) listed are recognized by the Canadian Radio-television and Telecommunications Commission (CRTC).

Availability verification

We verify the availability of Internet plans at your address. We offer search by postal code from our Telecom Module.

Regular audits and updates

We audit ISPs websites regularly to display the most updated packages available on the market.

Promotions and deals

We verify new promotions and, in some instances, have the ability to negotiate exclusive offers on your behalf that are available to you by following links from our website.

CTRC verification

We verify that the Internet service providers (ISPs) listed are recognized by the Canadian Radio-television and Telecommunications Commission (CRTC).

Availability verification

We verify the availability of Internet plans at your address. We offer search by postal code from our Telecom Module.

Regular audits and updates

We audit ISPs websites regularly to display the most updated packages available on the market.

Promotions and deals

We verify new promotions and, in some instances, have the ability to negotiate exclusive offers on your behalf that are available to you by following links from our website.

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The expert

Jasmine Mainguy-Seers

Jasmine is MovingWaldo’s top moving concierge. She has been in and out of millions of moves in the past 4 years. Among other things, Jasmine audits the internet service providers websites weekly and compiles her best discoveries and exclusive deals here. Before signing off to a 12-month internet plan, do your due diligence… or let Jasmine do it for you.

Frequently asked questions

What are the main types of Internet connections?

The main types of Internet connections in Canada are DSL, Cable, Fiber optic, Fixed wireless, and Satellite. Note that you may not always be able to choose your type of Internet connection due to your location and your home’s infrastructure. However, if you live in an urban area where there are many to select from, refer to the chart below to determine which one is best for you!

Type of connection	How it works and who it’s good for
DSL	DSL Internet uses phone lines to transmit signals. As most buildings have phone lines, you won’t need to worry about a complex installation process. DSL speeds can usually reach a maximum of 100 Mbps and are suitable for the typical household.
Cable	Cable Internet uses cable lines that are also used for cable TV. As most buildings have cable lines, you won’t need to worry about a complex installation process. Cable Internet speeds can reach as high as 1000 Mbps, making it useful for mild to heavy Internet users. Cable Internet is typically more expensive than DSL Internet.
Fiber optic	Fiber optic Internet uses tiny cables made of glass or plastic to transmit signals at nearly the speed of light. It is the connection that can offer the fastest speeds of up to 2000 Mbps. As fiber optic Internet is recent, installation and monthly plans can get quite costly. It is useful for heavy Internet users that require ultra-fast speeds.
Fixed wireless	Fixed wireless Internet uses radio signals to transmit data. It is useful for remote rural residents and requires an antenna to be installed on your roof. It is known to be more expensive than satellite Internet, yet faster and with less latency (lag/delay).
Satellite	Satellite Internet uses satellite dishes to transmit data to and from satellites in space. It is also convenient for remote rural residents and is known to be slower than fixed wireless Internet due to the long distance between the satellite and space.

What Internet speed do I need?

Determining what Internet speed you require for your household can be tricky. You may be wondering the following questions. Is 50 Mbps fast enough? What is a good Internet speed?

The chart below will help you know what’s best based on your lifestyle and type of household.

Before doing this, you may want to test your Internet speed.

Internet speed

Good for what

Good for who

5 – 10 Mbps

• Checking emails

• Browsing

• Listening to music

• Minimal Internet users

• People living alone

10 – 40 Mbps

• Online assignments

• Social media

• Netflix

• YouTube

• IPTV

• Students

• Casual Internet users

• Children and teens

40 – 100 Mbps

• Video calls

• Netflix

• Working from home

• Online classes

• People working from home

• Students

• Families (4 people)

100 – 500 Mbps

• Video calls

• Gaming

• Streaming

• Gamers

• Streamers

• Big families (5+ people)

500 – 1000 Mbps

• Heavy gaming

• Streaming

• Commercial Internet

• Heavy gamers

• Heavy streamers

• Businesses

Note that the type of mobile device you use (whether it is newer or not) along with the type of connection (Cable, DSL, Fiber, Satellite, Wireless) may impact the Wi-Fi speed.

Does where you live affect your Internet speed?

Where you live can absolutely impact your Internet speed. Depending on how near you are to your network’s closest infrastructure (data center or cell tower), the speed may be impacted.

If you live in a rural area, you’ll have less access to high speed Internet connections like cable, fiber optic, and DSL. You may then have to use satellite Internet, in which transmission times are slower to the satellites in space, decreasing your Internet speed.

The types of walls you have (brick, concrete, metal) may also make the signal weaker.

Most importantly, if there are many households in your neighborhood connected to the same network, your speeds may decrease. This is especially true during times of the day when most people are at home (evenings).

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