5 Best Nanaimo Internet Providers

People that are moving out of their homes to a new location should always be aware of the things that they need to handle when they move. One of the everyday things that always comes to mind is the Internet connection. Let’s be honest, today; you can’t avoid having this type of service at your home. 

So, if you are searching for the right provider in Nanaimo, BC, you have quite a few options. The ones that we checked are: AEBC Internet, VMedia, Can Com Internet, TELUS and Primus. Knowing what they offer is essential so you can make the right decision for your home. Let’s continue and find out what these providers have to offer in terms of services and products.

MovingWaldo’s list of the 5 best Internet Providers in Nanaimo

What is MovingWaldo?

MovingWaldo is Canada’s #1 Free Moving Concierge Service. Since 2016, we help millions of Canadians tackle moving tasks in minutes. We care to take the stress away from moving by offering free tools, tips and tricks and referral of service providers that you can trust. MovingWaldo is everything moving under the same roof!

How are Internet services providers selected?

All Internet services providers listed are selected carefully from the best companies on the market. We care to help you through the maze of information the web provides about this industry. You will certainly find the perfect match for your Internet need! 

AEBC Best Nanaimo Internet Providers searching computer

AEBC has been providing telecommunication services to Canadians for over 20 years. The family-owned company is one of the fastest-growing internet service providers in the country, and they are constantly working to provide innovative technology to customers, helping them to stay connected while keeping prices down. They also make sure you receive the best customer service possible with a caring and friendly team, making the whole experience pleasant, from setting up your services, to enjoying them. 

What services are offered by AEBC Internet?

Internet:

AEBC offers both cable and fiber Internet. For the download speeds, they start at 25 Mbps all the way to 1000 Mbps so you can definitely find a plan that’ll suit your Internet usage. Also note that all their plans have unlimited data usage, so you don’t need to worry about exceeding your limit. Their Internet services are on a monthly contract, so you can opt out whenever you feel like you need to, without having to pay costly fees.

Television:

AEBC also offers television options to keep you entertained. Their basic package starts with 28 channels, and you can choose what additional extras you want, so that you are only paying for content you know you are going to enjoy. You can also select individual channels to add to your television package, proving that AEBC offers all the flexibility you could ask for.

Home Phone:

AEBC offers a telephone service that operates through an Internet router, making it significantly cheaper than a traditional phone line. You get all of the normal services that come with a home phone, so you are not missing out on anything. This service offers unlimited local calls, and you can choose packages with low international calling fees, depending on where you are calling.  

Pros

  • Available in multiple different provinces
  • No contracts
  • Great range of Internet plans
  • Honest pricing, 2-year rate guarantee

Cons

  • Since their phone services operate through VoIP, 911 services might be different than traditional home phone services. Make sure you speak with a representative to know more about VoIP.

Why choose this Internet Service Provider?

If you are looking for a new Internet service provider, make sure to check out AEBC. They offer quality services and a variety of options at affordable prices. Whether you need the Internet only, or a full bundle, you’ll find an option that’ll suit your needs at the right price. They use advanced technologies to make sure you get the best of your plans and receive quality services. AEBC also offers professional and friendly customer service to assist you with your needs and questions. With many years of experience, they’ll be able to help you and offer you the best option for you. 

Best internet providers

VMedia is Canada’s leading independent telecom and broadcasting company, offering unlimited Internet, TV, Home Phone, and Home Security service, and is available coast to coast. They offer the most affordable prices, the best choice and flexibility, and excellent customer support. VMedia is recognized as an innovation leader in the industry, and was the first to launch numerous consumer-friendly service features, including being the first company to offer all unlimited internet plans and no contracts with any of their services. With VMedia, you can even use your own modem.

What services are offered by VMedia?

Internet : VMedia’s high speed and reliable internet service is available in a range of plans and speeds to suit every household budget and bandwidth need. All of VMedia’s internet plans are unlimited, with no data caps and no extra monthly overage charges, so you can surf, stream, download and more, without ever having to worry about any extra charges. Their customers can choose fast, unlimited home internet, selecting Cable or DSL plans, depending on their network preferences. From low cost FTTN 15 to high speed, competitively-priced Cable 300, VMedia provides the best value for your home internet solution.

Television : VMedia is a pioneer in live TV streaming and IPTV technology, offering over 200 channels in low cost ‘build your own’ TV packages and “a la carte’ options, so you can customize your channel lineup. Watch VMedia TV with their VBox or stream VMedia TV with your preferred streaming device by downloading the VMedia TV app on Amazon Fire, Apple TV, iOS, Android TV and Roku, Watch all the top shows, hit movies, latest news, exciting sports, and more. Check out VMedia’s free TV offer here.

Home Phone : The company offers 2 great Home Phone Plans; Unlimited Canada & US or Unlimited World. Both plans come with unlimited calling and a great selection of 15 features such as 3-way calling or call transfer. And you can keep your current phone number. With VMedia’s Home Phone app, you can save on your mobile long distance charges and extend your plan and its long distance advantages to your smartphone. Finally, VMedia Home Phone operates with high quality VoIP technology to provide you the best experience.

Home Security : With VMedia Protect, you have access to an advanced, wireless home security system that comes with professional monitoring to ensure your security 24/7, whether you are home or not. With their mobile app, it is easy to monitor your system and manage your alerts. You can also receive notifications in case of any event or emergency. With a team of professionals, VMedia Protect makes sure you and your family are always safe.

Note that the availability of the packages may vary from location to another. You can check the availability of the services directly on VMedia’s website.

Pros

  • Available across Canada
  • Competitive pricing
  • Easy online sign up
  • No contracts

Cons

  • VoIP 911 has certain limitations versus traditional 911 *

*VoIP 911 has certain limitations versus traditional 911. For more information on the limitations, we invite you to contact VMedia.

Why choose this Internet Service Provider?

VMedia is available across the country, offering low prices, great value and no contracts. The company therefore ensures that their internet and other services are affordable, and also accessible to everyone. 

VMedia also plays a major role fighting for fair competition and fair pricing so consumers across Canada can enjoy high speed internet services at the low prices they deserve. The company continues to focus on this important consumer advocacy role, with ongoing lobbying efforts with the CRTC and the federal government to encourage a fair and more transparent market for internet and other services.

Available in many provinces, Can Com is an Internet service provider based in William Lake, BC. In the telecommunication industry since 1983, they have throughout the years evolved from providing TV services to rural areas, to now providing High speed Internet, TV services as well as VoIP telephone services. What sets them apart from the competition is, among other things, their transparency. Indeed, they encourage all their customer to research them online before choosing them, but they also make sure that there are no up-front costs and no contract as well so you can change your mind at all times. Finally, Can Com offer low cost services without compromising on quality. They offer you great savings while still making sure your services are up to the task.

What services are offered by Can Com?

Internet : Can Com offers a great range of Internet speed. Starting at 15 Mbps for $32, all the way to 750 for $85, you’ll be able to find a speed that corresponds to your needs, whether, you only browse, or if you work from home or play video games online. All of their plans have unlimited data which is now essential and make sure you don’t have to worry about going over your data. Finally, their rates are not introductory rates, which means the price you see is the price you’ll pay.

Television : if you need TV plans that cover movie channels, music, sports and more, Distributel can help for sure. They have a starter plan that has the necessary local channels and more in a total of 30. After that, you can add your favorite ones and build your pack. So you decide what you go for!

Television : Can Com offers CipherTV, the latest IPTV technology. For $5 a month, you can get the CipherTV Bar, giving you access to live TV, on-demand movies, 30+ free local channels. You can also have access to over 300+ premium channels with subscriptions starting as low $20.00 per month. However, keep in mind that CypherTV require an Internet connection of at least 20 Mbps to get the best results.

Home Phone : For $14.95 a month, you can get unlimited calls in Canada and for $19.95 you can have unlimited calls in Canada and the US. Both of their plans offer E911 Support, free number porting and all calls features such as Caller ID, Call Waiting, Three-Way Calling, etc. You also have access to low international calling rates.

Pros

  • Low prices
  • Unlimited Data
  • No up-front cost
  • Free non-wifi modem rental

Cons

  • 911 calling limitations*
  • No Cable TV

*E911 can have some limitations, be sure to discuss this with a representative in order to get to know the VoIP system better.

Why choose this Internet Service Provider?

Can Com is a great option if you’re looking for a new Internet service provider indeed because of their transparency. They understand how the telecommunication industry is full of mistrust toward companies and therefore make sure you can make informed choice when choosing them, among other things by encouraging you to research their companies before selecting your plan. They also make sure they offer the same quality you would get by a big player, at a fraction of the price. Can Com is a great option and will be able to provide you with the services you need in Nanaimo.

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Founded in 1990 with the goal of facilitating the privatization of telephones in Alberta, TELUS is a telecommunications company offering internet, television, home and mobile phones, and home security services in Canada. Giving back to the community is what sets TELUS apart from others as it is the center of their focus. In fact, TELUS gives 5% of their pre-tax profit back to Canadians in need. TELUS also has a 5G Network that is transforming lives as it reaches 99% of Canadians. Their diverse team thrives on providing quality customer service online, by phone and in person to improve the future of Canadians one step at a time. On top of it all, TELUS aims to become zero waste by 2030. In addition to being great to Canadians, TELUS offers your home online exclusive deals available here by clicking the links in this page.

What services are offered by TELUS?

Internet:

With a 100% fibre Network and download speeds ranging from 100 to 940 Mbps, TELUS offers the fastest internet technology and Wi-Fi in Western Canada. Their award-winning Wi-Fi 6 hardware looks sleek and modern in your home and improves the connectivity throughout.

TELUS offers Internet 75 which saves you $35 monthly for 2 years and starts at $70 per month. Internet 75 is the perfect internet for working from home and includes unlimited data, a 2-year price guarantee, and a $50 bill credit if you order online today. Note that all plans are subject to availability based on your address.

TELUS also offers PureFibre Gigabit which saves you $36 monthly for 2 years and starts at $99 per month. PureFibre Gigabit is the perfect internet for families and includes unlimited data, a 2-year price guarantee, and a $50 bill credit if you order online today. To top it all off, PureFibre Gigabit provides you with free Apple AirPods Pro ($329 value).

Television and Home Phones:

TELUS offers complete packages like the Home Bundle that starts at $135 monthly for 2 years, saves you $960 on your contract, and includes Internet 75, Optik TV and Home Phone Lite. The Home Bundle also includes a $200 bill credit if you order online.

If you’re not interested in home phones, TELUS offers an Internet & TV Bundle that starts at $148 monthly for 2 years, saves you $35 monthly, and includes Optik TV and Internet 75. It also includes a $100 bill credit if you order online. You can also benefit from the other TELUS online exclusive Internet & TV plan that gives you a free $400 TELUS Prepaid Visa Card.

Home Security:

One of the most favored plans offered by TELUS is the Secure Plan. The Secure Plan is priced at $32 which saves you $15 monthly for 3 years. The plan includes professional monitoring, 1 security starter kit, and online security. With the Secure Plan you also get $200 bill credit and an additional $100 credit if you order online today.

The most popular SmartHome security plan offered by TELUS is the Control + Video Plan. The Control + Video Plan costs $45 which saves you $22 monthly for 3 years. The plan includes professional monitoring, 1 security starter kit, 3 devices of your choice and 1 camera of your choice, and online security. With the Control + Video Plan you also get $200 bill credit and an additional $100 credit if you order online today

Pros

  • TELUS offers great deals when booking using our links
  • Many deals offer an additional $50 bill credit when ordering online today
  • Fastest internet provider in Canada for 2 consecutive years
  • 24-hour customer service
  • 30-day money back guarantee
  • Price guarantee on 2-year contracts 
  • Flexible installation options

Cons

  • TELUS RewardsTM is only available when combining of two or more products
  • Packages often requires a 2-3 years term.

Are you a TELUS or Koodo Mobility client? You may be entitled to a $10 to $15 monthly discount benefit on your contract for up to 24 months.

Why choose this internet service provider?

As the fastest internet provider in Canada for 2 consecutive years, TELUS offers extremely competitive deals and prices on their services. They offer flexible installation options that you can either do yourself or have a professional do for you. All 2-year contracts that TELUS offers have a price guarantee, meaning that they will not increase. They even have a 30-day money back guarantee if you’re not satisfied with the service. Are you a TELUS or Koodo Mobility client? You’ll get exclusive offers and discounts. On top of it all, customer service is available 24/7 to assist you with any issues or to answer any questions. 

Primus is a Canadian telecommunication company that has more than 20 years of experience in this field. They have become one of the most trusted communications providers that helps both individuals and businesses with their needs. With the help of certain partnerships, Primus offers more competitive and efficient solutions and promise to do even better in the future.

What services are offered by Primus?

 

Internet : if you are a heavy Internet user, then for sure, you need to go for their higher speed plans. The top one can go up to 250 Mbps, and this is more than enough for downloading big data like movies, work-related files, and more. If you are a light user, then the intro pack is more than enough for you. For sure, you will be able to visit your favorite sites and browse your social media channels.

Home phone : what is great about the Home phone plans from Primus is that you have unlimited local calling together with up to 18 calling features. Caller id, voice email, and more are available for you to use when you get your plan. The basic one doesn’t have long distance minutes included, but the rates are quite good, and you can take advantage of it.

Note that Primus only offers Internet and home phone services. It is possible to check the availability of the service directly on Primus’ website.

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Frequently Asked Questions about Internet

Do all Internet service providers offer unlimited Internet?

Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).

In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.

Do I have a penalty if I cancel my Internet contract?

If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.

So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.

How do I cancel my Internet service provider?

To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.

Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.

Do alternative Internet service providers offer good Internet speed?

First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.

How much should I pay for Internet per month?

Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.

To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.

You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.

What Internet speed do I need for:

  • Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
  • Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
  • Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
  • Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
  • A student apartment: 6.0 Mbps or higher
  • A family: 12-25 Mbps depending on the family size.

Will someone need to come to my house if I switch Internet service providers?

After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.

A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.

Why do people buy their own modem?

Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.

Why moving is a good time to switch Internet Service Provider?

Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.

When choosing an Internet Service Provider, you should take into consideration:

  • The speed
  • Availability
  • Upfront and monthly costs
  • Bundle offers
  • Reliability of your new Internet Service Provider

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