Capital One Change of Address: Online

Capital One Change of Address: Online, By Phone & In Person

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How to update your address with Capital One?
  1. Online with MovingWaldo. (Canada only)
  2. Online by sign-in to your Capital One account
  3. By phone calling 1-800-481-3239.
  4. In person by visiting your local branch (USA only)

Capital One, an American bank holding company, issues credit cards in North America and the United Kingdom, ranking as the 3rd largest issuer globally. Having a Capital One credit card comes with benefits like cash back rewards. If you move, remember to update your Capital One credit card address to receive billing statements promptly and pay on time. MovingWaldo simplifies this process. Read on for everything you need to know about changing your Capital One address.

Capital One Change of Address: Online, By Phone & In Person

1. Change Your Address with Capital One on MovingWaldo

With MovingWaldo, you can change your Capital One credit card address in just a few clicks. You can also notify multiple other providers by entering your address just once.

  1. Got to MovingWaldo’s address change service
  2. Click on Change my address
  3. Enter your address once
  4. Search and add Capital One to your list
  5. Enter the last 4 digits of your card and press send
  6. Complete all your other address changes at once and you’re done!

*MovingWaldo’s address change service is currently only available in Canada.

2. Online on your Capital One account

To change your address with Capital One online, follow these steps:

  • Sign in to your Capital One account
  • Click on your name/icon.
  • Click “Profile” and change your address.

3. By Phone

If you prefer speaking to a live person, you can update your Capital One credit card address by phone. Simply call the Customer Service from the number on the back of your card, or 1-800-481-3239 (Toll-free within Canada & the US).

Note: You will need your Capital One 16-digit credit card number, expiration date, and 3-digit security code. You must also provide your birth-date as well as the last four digits of your Social Security number.

4. In Person by visiting your local Capital One branch (USA only)

To change your address with Capital One in person, simply visit your local Capital One branch. Remember to bring proof of your new address. This proof can be your driver’s license or a utility bill with your name on it.

Frequently Asked Questions About Changing Your Address with Capital One

Can I change my address on the Capital One App?

Unfortunately, you cannot change your address on the Capital One App. The only existing options are on MovingWaldo, online, by phone or in person.

I have more than one card with Capital One. Do I need to change my address for each card?

If you have more than one Capital One credit card, any changes you make to your contact information will apply to all your accounts. You will need to change your address with Capital One only once.

How to change my Capital One Costco Card address?

To change your Capital One Costco Card address, you can either sign in to your Capital One account, contact them by phone or visit a local branch, since the process is the same as any other Capital One credit card. Note that you will also need to notify Costco of your move in order to change your Costco membership address.

We are several users of the Capital One credit card account. Can we all change the address on the account?

No. To change your Capital One credit card address, you must be the Primary cardholder.


Changing your credit card address is an important step when moving. You can change your Capital One address online, by phone or in person. Simply choose the option you prefer to notify Capital One of your new address. We understand how difficult it can be to update your address during a move. You probably still must change your address with multiple other companies. If you’re a member, find out how to notify Costco of your change of address.


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Ann Nacario

The author

Meet Ann – our head writer with a knack for making moving and city living a breeze. From the many details of moving to picking the perfect moving company, she’s your guide. Ann has a friendly yet detailed approach to ensure your move goes off without a hitch. When she’s not writing about relocation, it will always be on her mind, but you’ll catch her spending time with her three furry friends.

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