Moving can be stressful because it involves completing many tasks. One crucial but sometimes overlooked step is setting up your broadband connection. If you’re subscribed to Virgin Media, you’ll have to let them know that you’re moving home. To make this process easier, you can use this article and complete your Virgin Media change of address in no time.
It is highly recommended to notify Virgin Media of your move as soon as you get a firm date. That way, they can have your services up and running on the day you get the keys. Virgin Media will be able to arrive at your new address on the next working day or up to 7 days if the property had Virgin Media before.
First of all, you need to check whether Virgin Media is available at your new address. For that, simply enter your new postcode here.
Once you’ve confirmed coverage at the new address, you’ll be able to complete your Virgin Media change of address online or by phone. You will need to provide:
You can update your details with Virgin Media on your online account. You will however need to book your move with Virgin Media to transfer your services to your new home. To do so, follow these steps:
To update your details on your online account:
You can also complete your Virgin Media change of address by phone. Simply dial 150 from your Virgin Media phone or call 0345 454 1111 from any other phone. The customer service line is open every day of the week, from 8 am to 10 pm.
Once you’ve changed your address with Virgin Media, it can take 14 days for the changes to take place. To ensure a smooth move and transfer of services, it’s best you give them a 30-day notice or more.
If your new home is still in the same dialling code area, it might be possible to keep your current phone number. Virgin Media can check this for you when booking your move.
Switching your broadband provider when you move can be wise for many reasons. Some primary reasons are:
Yes, for Virgin Media change of address, there’s a £20 fee to cover the costs of us setting up your services at your new home.
The challenges that come with moving don’t have to include changing your address with your broadband provider. Virgin Media has easy change of address options: you can book your move and provide them with your new address online or by phone. At the same time, make sure to update your address for your TV Licence!
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