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How to change your address for your ESA
When looking to change your address for your ESA, you have 2 options to pick from:
Keep reading to learn more with our detailed guide.
People who have a disability or health condition that affects how much they can work can claim Employment and Support Allowance (ESA). To make sure you’re receiving the correct amount of money from your ESA, it’s important that you report any changes to the Department for Work and Pensions (DWP). If you’re moving home and want to complete your change of address, you can either do it by phone or by mail. Read on to find out more about the ESA change of address procedure! If you are looking to change your address for PIP, click here.
Moving home usually doesn’t affect your ESA but it’s mandatory to report it to the Department for Work and Pensions within 7 days of the change. This will enable you to receive your benefits uninterrupted.
To update the address for your ESA, you need:
To update your address for your ESA by phone, you can call Jobcentre Plus at 0800 169 0310 in English or in Welsh at 0800 328 1744. You can also join them by textphone at 0800 169 0314.
You will need your:
*In case you cannot hear or speak on the phone, you can call Relay UK at 18001 then 0800 169 0310.
If you prefer, you can also complete your ESA change of address by mail. Simply write to the Jobcentre Plus office that pays your ESA. You’ll find the address on the letters you get about your ESA.
If you get Universal Credit at the same time as the ‘new style’ ESA, you must also report the changes of circumstances in your Universal Credit account. You can do this by logging in to your account and updating the information there, or by contacting the Universal Credit helpline on 0800 328 9344.
If you’re in Northern Ireland and need to complete your ESA change of address, you must contact the ESA Centre by calling 0800 587 1377.
Here are some changes of circumstances that you need to report:
If you don’t report a change of circumstance to the ESA straight away, your claim might be stopped or reduced. Moreover, you will have to pay a £50 penalty or even may be prosecuted if you give wrong or incomplete information.
The DWP might tell you to move to Universal Credit in case you are getting an Income-related contribution-based ESA. In this scenario, you must contact your nearest Citizens Advice.
If you receive ESA, updating your address with the DWP is an important step when moving. With this comprehensive guide curated just for your convenience, there is no reason why you shouldn’t timely notify the DWP of your move, whether you choose to do it by phone or by mail. Note that you must let other institutions (such as HMRC, NHS or your city council) know that you’re moving.
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Easily compare multiple quotes
Guided through a checklist
Get up to speed on the new deals
Update your address in a few clicks
Become a trusted vendor in your service area
MovingWaldo is a one-stop-shop that simplifies tackling moving tasks
What is MovingWaldo?
We guide millions of families through each step of their moving process, helping them save time and money, and making sure nothing gets left behind.
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MovingWaldo est un guichet unique qui simplifie la planification du déménagement
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