When should I notify E.ON of my move?
The best time to notify E.ON of your change of address is on the day of your move or shortly afterwards, no later than 2 days after moving home. This way, you’ll only pay for the energy you use. You will also need a meter reading at your previous address as well as at your new home.
How to change your address with E.ON
You can choose to update your address with E.ON online, by phone or by email. Let’s learn more about it in detail!
1. Online
To complete your E.ON* change of address online, follow the instructions below
- Log in to your E.ON Next account
- Select “Update your account details“
- Enter your new address
*E.ON is moving all of their customers over to E.ON Next.
2. By phone
If you prefer, you can also update your address with E.ON by phone. To do so, call 0345 052 0000. Their team members are available from Monday to Friday from 9:00 am to 5:00 pm.
3. By email
Finally, completing your E.ON change of address by email is another option you can choose notary them of your move. To do so, send an email to hi@eonnext.com and make sure to include the following information:
- Your account number
- The date you moved out
- Your final meter readings on the day you moved out
- Your new address
- If you’d like a quote for E.ON Next to supply your energy at your new place
FAQ – Frequently asked questions about E.ON
Once I change my address with E.ON, when will the changes take place?
Changing your address with E.ON takes about 10 working days.
What time does E.ON open & close?
The E.ON team is available from Monday through Friday from 9 am to 5 pm.
How to find out who supplies my home in terms of gas and electricity?
To find out who supplies your home in terms of gas and electricity, follow the steps below:
To find your Gas Supplier:
- Use this online tool
- Enter your postcode and the first line of your address
To find your electricity supplier, you need to find your network operator:
- Click here to find your network operator
- Enter your postcode and the first line of your address
- You will get the name of your network provider.
- Contact your network operator directly to know your electricity supplier
How do I cancel E.ON Energy?
In order to cancel E.ON Energy, you’ll have to call them 30 days in advance at 0333 202 4714.
Things to remember when cancelling your energy contract with E.ON:
- You can find the contract end date if you have a fixed price or fixed business plan on your bill or contract confirmation letter.
- If you are on a variable plan, you will need to notify E.ON 30 days in advance.
- Check your terms and conditions if you are on a different contract with E.ON.
Conclusion
To receive your bills at your new place, you need to notify E.ON of your move by providing them with your new address. You can either complete your E.ON change of address online, by phone, or by mail. You might also want to set up mail redirection with Royal Mail!
